Job Openings at Goodwill
Creating jobs, building better neighborhoods. Be a part of the Goodwill Mission!
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Goodwill Industries of Northern Arizona's leadership and team members work tirelessly to support the organization's mission: To turn donations into good jobs, good homes and good neighborhoods.
We recognize that the diverse talents of everyone are critical to realizing our mission. We look for team members who posses a high energy level, positive attitude, a desire to serve others, and a willingness to apply their skills “The Goodwill Way” in order to expand our mission across Northern Arizona! Our mission is accomplished with the mutual support and respect we have for one another and for those in our communities whom we serve.
Job opportunities span a variety of positions from leadership, to processing donations for re-sale, and store operations, as well as facilities maintenance. You can gain positive personal and workplace skills while earning a paycheck through a variety of job opportunities at Goodwill.
Job Openings Currently Available
| Position: | Associate Team Leader |
|---|---|
| Location: | Bullhead City |
| Date Posted: | 2011-11-29 |
| Description: | Responsible for the stewardship of donations through proper handling, processing, quality control and pricing of donation flow in and out of GoodNeighbor Center and Drive-Thru Donation Center(s) in accordance with policies and procedures. Ensures that mission employment services (i.e. supported employment, etc.) are provided in a manner that achieves program objectives. Completes, monitors, approves and analyzing information from daily operations, including: • Register Price Look Up (PLU) readings • Cash Reports • Input and transmittal of WESA Reports and daily deposits in accordance with policies and procedures • Customer and donor satisfaction questionnaires • Maintenance Work Orders • Purchase Requisitions • Team Meeting and Safety Meeting Agenda, Training and Minutes • Petty Cash Fund • Expense Reports Completes, maintains, and submits statistical counts in an accurate and timely manner: • Donor Counts • Apparel Hang Counts • Rotation Counts • Salvage Poundage • Trash Poundage Schedules labor in accordance with critical performance factors (i.e. labor hours per donor, payroll as a percent of sales) including assignment of work schedules and the preparation, review and approval of time cards in the absence of the Team Leader. Coordinates and communicates needs for transportation and equipment with those team members directly responsible for providing those support services. May assist with the coordination of the transportation of donated goods between retail outlets and ultimately to the salvage operations for final processing. May coordinate salvage operations and supervise operation of materials and equipment to process donated goods and increase revenue through recycling goods. Required to drive company vehicle and have a valid driver’s license and the ability to get auto insurance. Required to have personal auto insurance so bank deposits can be made. Assists the Team Leader in ordering and maintaining supplies in a secure manner in accordance with the annual budget, policies and procedures. Acts in the capacity of Safety Officer and Security Officer for the GoodNeighbor Center and Drive-Thru Donation Center, in the absence of the Team Leader, to maintain operations within the scope of related policies and procedures. Observes repair or maintenance issues to the Team Leader or support services to protect tools, equipment, and facilities. |
| Qualifications: | Minimum of Associate’s Degree or Equivalent Experience, with higher mathematical skills, including fractions, decimals, and percentages High School Diploma or General Equivalent Diploma required. Associate Degree preferred Valid Arizona drivers license, auto insurance, and personal vehicle. Minimum of two years experience in business setting, preferably one year of which was in a retail business. Minimum of one year of management and/or supervisory experience preferred |
| Benefits: | $30,000/yr DOE Major Medical Health Care, Dental, Vision, Life available within 60 days of employment. Paid Time Off. 401k. |
| Position: | Team Leader |
|---|---|
| Location: | Bullhead City |
| Date Posted: | 2011-11-29 |
| Description: | Hires, trains, supervises, coaches, and disciplines team members and individuals participating in situational assessment, employment and retention (i.e. employee development, supported employment, etc.) within the framework of Goodwill policies, procedures, job descriptions and critical performance factors. Implements, the goals and objectives contained within the Individualized Plan for Employment for customers receiving situational assessment, employment and retention (i.e. employee development), and supported employment services including regular documentation of progress, under the direction and guidance of the assigned Employment Specialist. Reviews and contributes to annual GoodNeighbor Center and Drive-Thru Center budgets, operating within assigned expense to revenue ratios. Schedules labor in accordance with critical performance factors (i.e. labor hours per donor, payroll as a percent of sales) including assignment of work schedules and the preparation, review and approval of time cards Ensures the following statistical counts and other vital information management data (i.e. WESA Reports) are completed, maintained and submitted in an accurate and timely manner: Donor Counts Apparel Hang Counts Rotation Counts Salvage Poundage Trash Poundage May manage and coordinate the transportation of donated goods between retail outlets and ultimately to the salvage operations for final processing. Leads and performs work in accordance with Department of Transportation laws and regulations to ensure safe operations protecting team members, the public, and vehicles from harm. Coordinates the routine and preventative maintenance of vehicles and all required record keeping ensuring safe vehicle operation. Coordinates and communicates transportation and equipment needs with those team members directly responsible for providing those support services. Orders, secures, and maintains supplies with the annual budget guidelines. Organize and monitor the efficient flow of donated goods from outlets through post-retail operations to process as salvage and meet or exceed monthly budgeted revenue goals. May manage and coordinate salvage operations to increase revenue through recycling goods. Works closely with vendors to secure the best service and price per pound to increase revenue from salvage goods. Broadens scope of post-retail categories to increase revenue and reduce landfill waste, and work with the Regional Director of Donated Goods and Retail to expand the vendor list. Coordinates the routine and preventative maintenance of the forklift and baler and all required record keeping ensuring safe operations. Completes, monitors, approves, and analyzes: Register Price Look Up (PLU) readings Cash Reports Input and transmittal of WESA reports and daily deposits in accordance with policies and procedures Customer and donor satisfaction questionnaires Maintenance Work Orders Purchase Requisitions Team Meeting and Safety Agenda, Training, and Minutes Petty Cash Fund Expense Reports Promotes, models and ensure high standards of donor and customer relations at GoodNeighbor Center and Drive-Thru Donation Center(s) as well as the stewardship of donations through proper handling, processing, quality control and pricing of donation flow in and out of GoodNeighbor Center and Drive-Thru Donation Center(s). Coordinates and communicates transportation and equipment needs with those team members directly responsible for providing those support services. Orders, secures, and maintains supplies with the annual budget guidelines. Serves as a member of the Health and Safety Steering Team, and acts as Security Officer and Safety Officer for GoodNeighbor Center and Drive-Thru Donation Center(s), administering related policies and procedures. Observes security issues and high level repair or maintenance issues to the Director of Donated Goods and Retail to protect tools, equipment, and facilities. |
| Qualifications: | Minimum of Associate’s Degree or Equivalent Experience, with higher mathematical skills, including fractions, decimals, and percentages High School Diploma or General Equivalent Diploma required. Associate Degree preferred Valid Arizona drivers license, auto insurance, and personal vehicle. Working knowledge of basic computer operating systems and Microsoft Office Suite or similar software Supervisory and leadership skills to delegate work, build a motivating work environment, and establish accountability for team members Able to work evenings, weekends and mandatory overtime as needed. Able and willing to transfer to or work at other locations or departments as needed. Minimum of two years experience in business setting, preferably one year of which was in a retail business. Minimum of two years of management/supervisory experience preferred. |
| Benefits: | $40,000/yr DOE Major Medical Health Coverage, Dental, Vision, Life available within 60 days of employment. Paid Time Off. 401k |
| Position: | Material Handler/Driver |
|---|---|
| Location: | Flagstaff East |
| Date Posted: | 2011-11-29 |
| Description: | Greet donors in a prompt (i.e. 10 second rule), friendly, and courteous manner. Unload donations from vehicles and provide a tax receipt/satisfaction survey to each donor. Accurately record each donation on the Weekly Donation Report Assist shoppers with transport and loading of heavy merchandise into vehicles, as needed. Maintain donation station and breakdown area clean and free of trash and clutter and present the area in a neat, clean, organized, safe and secure appearance (includes break out tables, two-tiered carts and interior/exterior areas of the facility), following the proper procedures. Breakdown (i.e. remove merchandise from bags, boxes, etc.) donated merchandise and pre-sort merchandise by category (i.e. apparel, shoes, purses, glassware, etc.) into the proper material handling equipment so goods can be transported to sales locations. Load material handling equipment to appropriate load level, and move to the proper staging area according to merchandise category to be expedited through processing to the sales floor. Unload merchandise from trucks, as needed, to move goods from the plan and attended donation centers efficiently. Maintain an adequate supply of material handling equipment for specific equipment categories within the donation processing area to sufficiently accommodate the flow of incoming donated merchandise. Keep sufficient supply of hangers at apparel hang stations and on hanger wall racks on a regular and “as needed” basis in order to ensure uninterrupted apparel hanging and attainment of daily hang goal. Transport trash containers at work stations to dumpster or compactor in order to provide for uninterrupted production flow. Observe security issues and repair or maintenance issues to the Team Leader or Associate Team Leader to protect tools, equipment, and facilities. Complete assigned delivery and pick-up of materials, merchandise, and mail between Goodwill GoodNeighbor Centers according to the established schedule to ensure efficient rotation of goods and maximize sales. Load and unload vehicles at assigned locations with the assistance of equipment and/or personnel to utilize box space effectively and protect the condition of the goods to be transported. Rotate and maintain equipment and supply levels at Goodwill GoodNeighbor Centers sufficient to meet the needs of the location to rotate goods for sale. Report deficiencies of equipment to the Team Leader. Complete pre-trip and post-trip vehicle inspection to ensure the safe operational condition of the vehicle; Accurately validate inspection information and mileage reports on appropriate paperwork logs. Understand and follow the laws of the State of Arizona Department of Transportation regulations when operating the vehicle at all times to ensure the safety of self and others. Report any moving and/or non-moving violations immediately. |
| Qualifications: | High School Diploma or General Equivalent Diploma required, with basic reading, writing, and arithmetic skills Valid driver's license and clean driving record. Able to work both independently and as a member of a team under minimal supervision. Able and willing to transfer to or work at other locations or within other departments as needed. Able and willing to work evenings, weekends and mandatory overtime as needed. |
| Benefits: | $9.00/hr + DOE Free limited medical coverage after 3 months. Paid time off Dental, Vision, Life. 401k |
| Position: | Pricer |
|---|---|
| Location: | Flagstaff East |
| Date Posted: | 2011-11-29 |
| Description: | Inspects and processes donated merchandise, determining whether it is saleable, salvage or trash and cleaning “cleanable” merchandise as part of visual merchandising. Tests electrical merchandise prior to pricing to ensure that it has power in addition to adhering to all other policies and procedures regarding electrical merchandise (i.e. attaching disclaimer labels, etc.). Prices saleable merchandise using the pricing gun at no less than the base price contained in the GoodNeighbor Price List and determines the highest dollar amount at which the merchandise will sell. Works from full tote of unpriced merchandise and places priced merchandise into empty tote, moving full totes onto material handling equipment for transporting to the sales floor. Transports priced merchandise to sales floor, stock shelves and perform merchandise mark-downs in accordance with policies and procedures. Records and initials the number of totes processed each day using the Weekly Processing Report form. Rotates aged merchandise off of sales floor, attaches material movement labels to totes for shipment of aged merchandise. Places non-saleable salvage merchandise (i.e. shoes, purses, belts, etc.) into totes, attaches Material Movement Labels to filled totes for shipment to warehouse to be sold as salvage. Places trash into trash containers, transports and empties trash into compactor, and operates compactor to reduce disposal costs. Maintains the pricing station in particular and processing area in general free of clutter, clean, and organized. Acts as back-up greeter during periods of high donor volume and assists with lifting of heavy objects. Observes security issues and repair or maintenance issues to the Team Leader or Associate Team Leader to protect tools, equipment, and facilities. |
| Qualifications: | High School Diploma or General Equivalent Diploma required, with basic reading, writing, and arithmetic skills. Associate Degree preferred Knowledge of retail prices of new merchandise required with knowledge of antiques and collectibles preferred Able to work evenings, weekends and mandatory overtime as needed. Able and willing to transfer to or work at other locations or departments as needed. |
| Benefits: | $8.00 + DOE Free limited medical insurance after 90 days. Vision, Dental, Life. 401k Paid Time Off |
| Position: | Cashier/Greeter |
|---|---|
| Location: | Flagstaff East |
| Date Posted: | 2011-11-29 |
| Description: | Greets customers in a prompt, friendly and courteous manner ensuring “A+” customer service including assisting with price information, location of merchandise and prompt resolution of customer complaints. Cash Register Operations a. Operates cash register (keyboard, key, lock, and cash drawer) to ensure accurate and efficient ringing of purchases, sales data, and price. b. Performs Look Up (PLU) information. c. Performs cash, check, credit and tax exempt sales in accordance with policies and procedures. d. Completes void, exchange, refund and team member discount sales in accordance with policies and procedures. e. Performs tape changes for register, credit card and “X” readings, credit card summaries and with Team Leader or Associate Team Leader count down cash drawer in accordance with policies and procedures. Merchandise Stocking a. Stocks fresh merchandise including both soft line (i.e. apparel, shoes, purses, belts, accessories) and hard line (i.e. books, glassware, electrical, etc.) goods onto sales floor in a timely, neat and organized manner. b. Arranges and re-arranges merchandise on a regular basis in order to maximize display and exposure of merchandise, straightens merchandise on racks and shelves, and participates in recovery of merchandise from dressing rooms, cash wrap and other areas of the store. c. Places designated saleable merchandise into display cases and boutique areas to increase visibility and sales. d. Rotates aged merchandise off the sales floor (i.e. soft line and hard line merchandise) in a timely manner in accordance with policy, procedures and rotation schedules including recording and initialing the number of apparel units rotated by category. e. Attaches Material Movement Labels to equipment (i.e. totes, z racks, etc.) containing merchandise that is being rotated to other stores, including Weigh N’ Pay, or salvage being shipped to the warehouse in accordance with policies and procedures. Maintains sales floor, dressing rooms, break room, restrooms, fixtures, inventory, mirrors and windows free of dust, dirt, fallen merchandise, hangers and trash. Observes security issues and repair or maintenance issues to the Team Leader or Associate Team Leader to protect tools, equipment, and facilities. Greet donors in a prompt (i.e. 10 second rule), friendly, and courteous manner. Unload donations from vehicles and provide a tax receipt/satisfaction survey to each donor. Accurately record each donation on the Weekly Donation Report Assist shoppers with transport and loading of heavy merchandise into vehicles, as needed. Maintain donation station and breakdown area clean and free of trash and clutter and present the area in a neat, clean, organized, safe and secure appearance (includes break out tables, two-tiered carts and interior/exterior areas of the facility), following the proper procedures. Breakdown (i.e. remove merchandise from bags, boxes, etc.) donated merchandise and pre-sort merchandise by category (i.e. apparel, shoes, purses, glassware, etc.) into the proper material handling equipment so goods can be transported to sales locations. Load material handling equipment to appropriate load level, and move to the proper staging area according to merchandise category to be expedited through processing to the sales floor. Unload merchandise from trucks, as needed, to move goods from the plan and attended donation centers efficiently. Maintain an adequate supply of material handling equipment for specific equipment categories within the donation processing area to sufficiently accommodate the flow of incoming donated merchandise. Keep sufficient supply of hangers at apparel hang stations and on hanger wall racks on a regular and “as needed” basis in order to ensure uninterrupted apparel hanging and attainment of daily hang goal. Transport trash containers at work stations to dumpster or compactor in order to provide for uninterrupted production flow. Observe security issues and repair or maintenance issues to the Team Leader or Associate Team Leader to protect tools, equipment, and facilities. |
| Qualifications: | High School Diploma or General Equivalent Diploma required, with basic reading, writing, and arithmetic skills. Associate Degree preferred. |
| Benefits: | $7.75/hr DOE Free limited medical benefits after 90 days. Dental, Vision, Life. Paid Time Off 401k |
| Position: | One Stop Career Resource Specialist - Through Americorps - Part Time |
|---|---|
| Location: | Flagstaff |
| Date Posted: | 2011-12-27 |
| Description: | The success of this service assignment will be measured by the quality and number of volunteers recruited, trained and retained to provide direct service in the Job Connection One Stop Career Resource Center.1. Work within and improve upon existing plan to recruit and train volunteers. 2.Reach out to various aspects of the community: business community, educational community (NAU, CCC, high schools, etc. for interns and volunteers), retired community and general community to build relationships focused on volunteer opportunities. 3.After recruitment, set up training of volunteers and maintain schedule for the One Stop. 4. Work one on one with individuals assisting them with resume develoment, filling out job applications, mock interviewing, and anything else pertaining to work readiness skills. 5. This is a part time opportunity (between Monday through Friday, 8 a.m. to 5 p.m., an occasional evening or weekend) with much work taking place out in the community and by phone. This is also a very hands-on assignment when it comes to learning procedures and processes within the One Stop and Goodwill environment. |
| Qualifications: | This position is funded through Americorps, via Northern Arizona University. Interested applicants should apply at: www.nau.edu/americorps |
| Benefits: |
| Position: | Associate Team Leader |
|---|---|
| Location: | Cottonwood |
| Date Posted: | 2012-01-18 |
| Description: | Responsible for the stewardship of donations through proper handling, processing, quality control and pricing of donation flow in and out of GoodNeighbor Center and Drive-Thru Donation Center(s) in accordance with policies and procedures. Ensures that mission employment services (i.e. supported employment, etc.) are provided in a manner that achieves program objectives. Completes, monitors, approves and analyzing information from daily operations, including: • Register Price Look Up (PLU) readings • Cash Reports • Input and transmittal of WESA Reports and daily deposits in accordance with policies and procedures • Customer and donor satisfaction questionnaires • Maintenance Work Orders • Purchase Requisitions • Team Meeting and Safety Meeting Agenda, Training and Minutes • Petty Cash Fund • Expense Reports Completes, maintains, and submits statistical counts in an accurate and timely manner: • Donor Counts • Apparel Hang Counts • Rotation Counts • Salvage Poundage • Trash Poundage Schedules labor in accordance with critical performance factors (i.e. labor hours per donor, payroll as a percent of sales) including assignment of work schedules and the preparation, review and approval of time cards in the absence of the Team Leader. Coordinates and communicates needs for transportation and equipment with those team members directly responsible for providing those support services. May assist with the coordination of the transportation of donated goods between retail outlets and ultimately to the salvage operations for final processing. May coordinate salvage operations and supervise operation of materials and equipment to process donated goods and increase revenue through recycling goods. Required to drive company vehicle and have a valid driver’s license and the ability to get auto insurance. Required to have personal auto insurance so bank deposits can be made. Assists the Team Leader in ordering and maintaining supplies in a secure manner in accordance with the annual budget, policies and procedures. Acts in the capacity of Safety Officer and Security Officer for the GoodNeighbor Center and Drive-Thru Donation Center, in the absence of the Team Leader, to maintain operations within the scope of related policies and procedures. Observes repair or maintenance issues to the Team Leader or support services to protect tools, equipment, and facilities. |
| Qualifications: | Minimum of Associate’s Degree or Equivalent Experience, with higher mathematical skills, including fractions, decimals, and percentages High School Diploma or General Equivalent Diploma required. Associate Degree preferred Valid Arizona drivers license, auto insurance, and personal vehicle. Minimum of two years experience in business setting, preferably one year of which was in a retail business. Minimum of one year of management and/or supervisory experience preferred |
| Benefits: | $30,000/yr DOE Major Medical Health Care, Dental, Vision, Life available within 60 days of employment. Paid Time Off. 401k. |
Goodwill Industries Northern Arizona reaffirms its commitment to the policy of equal opportunity in employment regardless of race, color, creed, age, gender, national origin, physical or mental disability, or veteran status in accordance with applicable federal and state statutes and regulations. No applicant will be rejected as a result of a condition or impairment, which, with reasonable accommodation, allows for the performance of the essential functions of the job. Reasonable accommodations in the application and/or selection process, including materials in an alternative format, will be made for individuals with disabilities upon advance notice to the Human Resources Department.
Goodwill Industries Northern Arizona provides a drug-free work environment.
Employment with Goodwill Industries Northern Arizona is "at-will". An application for employment will be given due consideration for jobs based on total qualifications. Submitting an application does not imply that I will be hired by Goodwill Industries Northern Arizona.
More Information
If you would like to be a part of Goodwill's mission, please email your resume to careers@goodwillna.org or visit Human Resources at one of our locations.
Download an Application
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Submit your resume or application
You may email your resume or application to: careers@goodwillna.org
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Or submit it by mail, fax, or in person to our administrative office at:
Goodwill Industries Northern ArizonaCorporate Office
2225 N Steves Blvd
Flagstaff, AZ 86004-6115
Tel: (928) 526-9188
Fax: (928) 526-9240
